Cloudways Hosting Review

Performance
Reliability
Support
Value
Overall Score 0

Cloudways Review summary

Cloudways is a cloud hosting provider that offers easy, powerful, and flexible cloud hosting platforms. It connects you to the majority of the leading cloud providers such as AWS, Google Cloud, DigitalOcean, Linode, and Vultr, without the need to worry about all the complications below the surface. Interface is intuitive not only for senior developers but for new ones, however, useful support for beginners will be desirable.

Speed is one of Cloudways’ standout features. With SSD storage, websites load much faster. When coupled with NGINX, Apache, and PHP-FPM, the speed of your site remains at the leading edge.

Extremely high uptime (consistent 99.99% and very low response time (median 400ms) guarantee the site is always available and performs well. Security features include dedicated firewalls, SSL certificates, and automatic backups to protect your data. Secondary defenses, e.g., DDoS or bot attack protection, offered by Malcare is a further layer of assurance that attacks can be prevented upfront.

Scalability is another big win. At Cloudways, there are no contracts and resources can be scaled up or down as required. This is a nice advantage for flexible enterprise-level users, like e-commerce sites of seasonal fluctuation or drops.

Platforms like WordPress and Magento allow effortless installation through one-click install, meaning extending your site in minutes is as simple as minutes.

Support is offered round-the-clock through live chat and tickets. While a lot of users reported that the help is of valuable and timely assistance, there is possibly a better way to cater to absolute novices.

It is also provided (with a surcharge) support in terms of direct access to senior experts. Conversely, it has features for developers which will be of interest to them including SSH, SFTP, Git integration, and staging environments as these contribute significantly to site management simplification.

Daily backups, encryption of data, and IP whitelisting are part of Cloudways’ offering to keep your website secure. Their integrated CDN and Breeze caching plugin are specifically designed to optimise WordPress performance. Vertical scaling is supported, which means you can add more resources to your server without needing a migration, an essential feature when dealing with traffic spikes.

A few downsides are worth pointing out. Cloudways doesn’t come with built-in email hosting or domain registration, so you’ll need to use third-party providers for these essentials. Limited beginner support and the higher price for larger servers may put off users looking for an all-in-one, beginner-friendly hosting solution.

Even with these drawbacks, Cloudways remains a great option for those in need of dependable, high-performance cloud hosting. It merges practical features with an easy-to-use setup, giving you full control without restrictive contracts. It might not cover everything, but what it does, it does very well – making it a solid choice for UK users wanting scalable, straightforward hosting.

Cloudways is a cloud hosting provider that offers easy, powerful, and flexible cloud hosting platforms. It connects you to the majority of the leading cloud providers such as AWS, Google Cloud, DigitalOcean, Linode, and Vultr, without the need to worry about all the complications below the surface. Interface is intuitive not only for senior developers but for new ones, however, useful support for beginners will be desirable.

Speed is one of Cloudways’ standout features. With SSD storage, websites load much faster. When coupled with NGINX, Apache, and PHP-FPM, the speed of your site remains at the leading edge.

Extremely high uptime (consistent 99.99% and very low response time (median 400ms) guarantee the site is always available and performs well. Security features include dedicated firewalls, SSL certificates, and automatic backups to protect your data. Secondary defenses, e.g., DDoS or bot attack protection, offered by Malcare is a further layer of assurance that attacks can be prevented upfront.

Scalability is another big win. At Cloudways, there are no contracts and resources can be scaled up or down as required. This is a nice advantage for flexible enterprise-level users, like e-commerce sites of seasonal fluctuation or drops.

Platforms like WordPress and Magento allow effortless installation through one-click install, meaning extending your site in minutes is as simple as minutes.

Support is offered round-the-clock through live chat and tickets. While a lot of users reported that the help is of valuable and timely assistance, there is possibly a better way to cater to absolute novices.

It is also provided (with a surcharge) support in terms of direct access to senior experts. Conversely, it has features for developers which will be of interest to them including SSH, SFTP, Git integration, and staging environments as these contribute significantly to site management simplification.

Daily backups, encryption of data, and IP whitelisting are part of Cloudways’ offering to keep your website secure. Their integrated CDN and Breeze caching plugin are specifically designed to optimise WordPress performance. Vertical scaling is supported, which means you can add more resources to your server without needing a migration, an essential feature when dealing with traffic spikes.

A few downsides are worth pointing out. Cloudways doesn’t come with built-in email hosting or domain registration, so you’ll need to use third-party providers for these essentials. Limited beginner support and the higher price for larger servers may put off users looking for an all-in-one, beginner-friendly hosting solution.

Even with these drawbacks, Cloudways remains a great option for those in need of dependable, high-performance cloud hosting. It merges practical features with an easy-to-use setup, giving you full control without restrictive contracts. It might not cover everything, but what it does, it does very well – making it a solid choice for UK users wanting scalable, straightforward hosting.

Pros
  • Excellent performance
  • Highly scalable
  • User-friendly control panel
  • Free migrations
  • Advanced security features
  • Flexible pricing
  • 24/7 support
Cons
  • No email hosting or domain registration
  • Limited beginner support
  • Higher costs for larger servers
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About Cloudways

Cloudways is a managed cloud hosting platform that helps businesses and individuals with flexible, scalable, and reliable web hosting. Focusing on simplicity and performance, Cloudways offers an easy-to-use hosting environment compatible with major cloud hosts like AWS, Google Cloud, DigitalOcean, Linode, and Vultr.

Cloudways was founded with the goal of simplifying cloud hosting, offering an intuitive platform that lets users focus on growing their websites without the hassle of server management.

Their hosting services support a variety of needs, including WordPress, Magento, WooCommerce, and other popular CMS platforms. Users enjoy features like 1-click app deployment, automated backups, dedicated firewalls, and real-time monitoring.

Cloudways provides a pay-as-you-go pricing model, allowing users to scale resources as needed while keeping costs predictable. Their support team is available 24/7 to help resolve any issues quickly.

For businesses and developers looking for a hosting experience that combines ease of use with strong performance, Cloudways offers an ideal mix of affordability, flexibility, and reliable support compared to traditional hosting companies.

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Cloudways Hosting Features

Cloudways is very rich in functionalities and therefore suits hosting very well. To begin with, they are equipped with SSD storage which improves site speed and overall performance that is definitely noticeable.

When it comes to security, they’ve got things covered well. Free SSL certificates are provided so that your site remains encrypted and appears reputable to users. Daily backups are also included in the set, so having any issue with the system, it is easy to recover your data.

Support is available round-the-clock. No matter whether it is live chat or tickets, someone will always be there to help you. The control panel is easy to use so that it is possible to manage servers and applications, even if you don’t know much about technical troubleshooting.

What’s most interesting about Cloudways is their pricing structure. It’s a pay-as-you-go model, allowing scaling of resources up and down without commitment to long-term contracts.

One-click install makes setting up apps like WordPress or Magento quick and easy. Plus, if you’re moving from another host, they offer free migration services, so the switch is pretty hassle-free. They don’t just stop at SSL for security – there’s also DDoS protection and dedicated firewalls for an extra layer of defence.

Cloudways promises 99.99% uptime, which is critical if you can’t afford downtime. On the performance side, they utilise NGINX, Apache, and PHP-FPM for optimization. For developers, tools like SSH, SFTP, Git integration, and staging environments are available, making workflows a lot smoother and more efficient.

They don’t have built-in email hosting, but you can integrate with third-party providers for that. In general, the pricing is transparent, and the plans are flexible, which makes Cloudways a solid option if you need hosting that’s reliable and easy to scale. Cloudways stands out among cloud hosting providers for its simplified pricing models and flexibility.

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Cloudways Services

Cloudways, a managed cloud hosting company, offers an interesting mix of services for hosting enthusiasts, especially those keen on flexibility without the fuss of typical shared hosting. Its managed cloud hosting comes with a unique twist – instead of owning data centres, Cloudways integrates major cloud providers like Amazon Web Services, Google Cloud, DigitalOcean, Vultr & Linode.

This means users can tap into the power of these big names but manage everything through Cloudways’ easy-to-use interface. It’s different from traditional hosting setups where you’re tied to a single company’s hardware.

One standout feature is their pay-as-you-go model. You’re not stuck with a standard monthly fee regardless of your usage, which is quite refreshing.

Basically, you scale your hosting based on what you actually need, meaning if you’re running a small project or a massive e-commerce site, you’re only billed for what you use. It’s very flexible, perfect for UK businesses that might fluctuate during seasons – think of online stores during Christmas.

Another impressive offering is Cloudways’ Breeze caching plugin, which is designed for WordPress. It’s not just any caching tool, it’s aimed at simplifying page speed optimization without needing a degree in web development.

Plus, with support for Object Cache Pro and Redis, performance is boosted, meaning your website is likely to load faster – great for both users and search engines. Fast sites tend to keep visitors longer, meaning better retention and possibly higher sales.

They also offer seamless staging environments – which is a BIG deal. You can create a clone of your website to test changes before they go live. It’s incredibly useful for updates, design tweaks, or plugin installations.

No one wants to break their live site when tinkering with new features, and Cloudways makes sure you won’t have to. This is an underrated feature, but once you’ve used it, you wouldn’t want to go back.

Scaling is handled easily through their platform – whether it’s upgrading server resources or adding more storage. You’re not bound to a particular plan and upgrading is just a few clicks away.

This scalability is very suitable for growing businesses who don’t want to deal with server migrations just because they need more power. Plus, the multiple server options mean you’re not just relying on one set of infrastructure, you have the entire cloud network at your disposal.

Speaking of WordPress, Cloudways is pretty well-optimised for it. Their managed WordPress hosting is designed for speed, with PHP 8 support, dedicated resources, and the ability to choose your own cloud provider.

Plus, their in-house CDN (content delivery network) integration gives that extra speed boost for global visitors. They’ve made deploying WordPress sites easy, even for those who aren’t too tech-savvy, offering one-click install.

The team also includes free website migration as part of the package. Moving from your old host can be daunting – downtime, lost files, you name it. But with their migration service, it’s quite straightforward and, importantly, free for the first website. This makes the switch to Cloudways less risky if you’re considering making a move.

One more thing to highlight is Cloudways’ flexibility with multiple PHP versions, and support for MySQL and MariaDB. This makes it attractive for developers who might be dealing with legacy applications or newer ones that require different database versions. You get more control without having to manually configure everything – it’s all pretty much managed from their dashboard.

For those looking for more niche functionality, Cloudways also offers Add-Ons, such as application performance monitoring (APM) via New Relic. This can be extremely handy if you need to identify performance bottlenecks. Also, vertical scaling is supported, letting you add more resources without needing to change servers – this is great for handling traffic surges without any site downtime.

Cloudways doesn’t include traditional email hosting with their packages, which might be a downside for some, but they do offer a Rackspace add-on for email. This might be seen as a pro or a con – you aren’t getting everything bundled, but you also aren’t forced to use a potentially subpar email service bundled with your hosting. It’s more about paying for what you actually need.

The platform’s team collaboration feature also deserves a mention. If you work with multiple developers or designers, you can easily assign team roles without sharing passwords or full access to everything. This kind of granularity helps with managing larger projects or when different people are responsible for different tasks on the server.

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Cloudways Cloud Hosting Review

Cloudways cloud hosting brings together simplicity and solid performance in a way that really stands out. This Cloudways review will provide a detailed evaluation of Cloudways as a managed cloud hosting provider. You get to choose from major cloud providers like AWS, Google Cloud, or DigitalOcean, which means you can shape your hosting just how you need it.

The best part? It’s not weighed down with complicated steps or overwhelming choices – it’s straightforward to use, making server management a breeze. They’ve clearly put thought into balancing power and usability, which means you won’t feel lost even if you’re not a tech expert.

When it comes to scaling up, Cloudways keeps it hassle-free. You can add more resources or dial them down based on your traffic needs – it’s fast and easy, no fuss. They’ve got automated backups and security updates too, which helps you relax a bit and not worry about maintenance all the time.

Their built-in performance tools like Varnish and Memcached also really help boost speed, making websites feel consistently snappy, which is something users notice straight away.

The support team here seems to actually understand what folks need. They’re available 24/7, and unlike many services, it doesn’t feel like you’re just getting canned answers. They listen and help, whether you know your way around servers or are just getting started.

Overall, it’s a setup that developers would appreciate, but it’s still welcoming to people who aren’t tech wizards. It makes cloud hosting feel approachable without dumbing anything down – a good mix for pretty much anyone wanting reliable hosting.

Cloudways Cloud Hosting Plans

Product Multiple Sites Disc Storage Bandwidth Email Accounts Free Domain Price
Vultr16GB 384 GB Storage 3TB - 6TB £136.28/mo (£1635.36/annum)
AWS 8XL 20 GB Storage Up to 1TB £1110.12/mo (£13321.44/annum)
DO4GB 80 GB Storage 3TB - 6TB £42.60/mo (£511.20/annum)
Lin2GB 50 GB Storage 1TB - 3TB £22.09/mo (£265.08/annum)
GCE 2XL 20 GB Storage Up to 1TB £325.00/mo (£3900.00/annum)
DO32GB 640 GB Storage 6TB - 10 TB £189.34/mo (£2272.08/annum)
AWS Medium 20 GB Storage Up to 1TB £72.41/mo (£869.88/annum)
GCE HC 4XL 20 GB Storage Up to 1TB £444.50/mo (£5334.00/annum)
Vultr32GB 512 GB Storage 6TB - 10 TB £213.00/mo (£2556.00/annum)
AWS CO 12XL 20 GB Storage Any £1357.00/mo (£16284.00/annum)
DO8GB 160 GB Storage 3TB - 6TB £78.10/mo (£937.20/annum)
Lin4GB 80 GB Storage 3TB - 6TB £46.54/mo (£558.48/annum)
GCE 4XL 20 GB Storage Up to 1TB £569.00/mo (£6828.00/annum)
DO48GB 960 GB Storage 6TB - 10 TB £269.04/mo (£3228.48/annum)
AWS CO Large 20 GB Storage Up to 1TB £129.73/mo (£1556.76/annum)
View Cloudways

$173.00/mo

($2076.00/annum)

  • 384 Disk Storage (GB)
  • Host Multiple Sites
  • 3TB - 6TB Bandwidth
  • Free SSL
  • Managed Hosting
View Cloudways

$1407.88/mo

($16894.56/annum)

  • 20 Disk Storage (GB)
  • Host Multiple Sites
  • Up to 1TB Bandwidth
  • Free SSL
  • Managed Hosting
View Cloudways

$54.00/mo

($648.00/annum)

  • 80 Disk Storage (GB)
  • Host Multiple Sites
  • 3TB - 6TB Bandwidth
  • Free SSL
  • Managed Hosting
View Cloudways

$28.00/mo

($336.00/annum)

  • 50 Disk Storage (GB)
  • Host Multiple Sites
  • 1TB - 3TB Bandwidth
  • Free SSL
  • Managed Hosting
View Cloudways

$412.82/mo

($4953.84/annum)

  • 20 Disk Storage (GB)
  • Host Multiple Sites
  • Up to 1TB Bandwidth
  • Free SSL
  • Managed Hosting
View Cloudways

$240.00/mo

($2880.00/annum)

  • 640 Disk Storage (GB)
  • Host Multiple Sites
  • 6TB - 10 TB Bandwidth
  • Free SSL
  • Managed Hosting
View Cloudways

$91.84/mo

($1102.08/annum)

  • 20 Disk Storage (GB)
  • Host Multiple Sites
  • Up to 1TB Bandwidth
  • Free SSL
  • Managed Hosting
View Cloudways

$563.55/mo

($6762.60/annum)

  • 20 Disk Storage (GB)
  • Host Multiple Sites
  • Up to 1TB Bandwidth
  • Free SSL
  • Managed Hosting
View Cloudways

$270.00/mo

($3240.00/annum)

  • 512 Disk Storage (GB)
  • Host Multiple Sites
  • 6TB - 10 TB Bandwidth
  • Free SSL
  • Managed Hosting
View Cloudways

$1721.00/mo

($20652.00/annum)

  • 20 Disk Storage (GB)
  • Host Multiple Sites
  • Any Bandwidth
  • Free SSL
  • Managed Hosting
View Cloudways

$99.00/mo

($1188.00/annum)

  • 160 Disk Storage (GB)
  • Host Multiple Sites
  • 3TB - 6TB Bandwidth
  • Free SSL
  • Managed Hosting
View Cloudways

$59.00/mo

($708.00/annum)

  • 80 Disk Storage (GB)
  • Host Multiple Sites
  • 3TB - 6TB Bandwidth
  • Free SSL
  • Managed Hosting
View Cloudways

$722.06/mo

($8664.72/annum)

  • 20 Disk Storage (GB)
  • Host Multiple Sites
  • Up to 1TB Bandwidth
  • Free SSL
  • Managed Hosting
View Cloudways

$342.00/mo

($4104.00/annum)

  • 960 Disk Storage (GB)
  • Host Multiple Sites
  • 6TB - 10 TB Bandwidth
  • Free SSL
  • Managed Hosting
View Cloudways

$164.50/mo

($1974.00/annum)

  • 20 Disk Storage (GB)
  • Host Multiple Sites
  • Up to 1TB Bandwidth
  • Free SSL
  • Managed Hosting

Best Alternative Cloud Hosting Plans

View eUKhost

$98.50/mo

($1182.00/annum)

  • 125 Disk Storage (GB)
  • Host Multiple Sites
  • Any Bandwidth
  • Free SSL
  • Includes Email Accounts
  • Free Domain
  • Managed Hosting
View Kinsta

$96.00/mo

($1150.00/annum)

  • 30 Disk Storage (GB)
  • Host Multiple Sites
  • 1TB - 3TB Bandwidth
  • Free SSL
  • Managed Hosting
View Nexcess

$649.00/mo

($7788.00/annum)

  • 600 Disk Storage (GB)
  • Host Multiple Sites
  • 6TB - 10 TB Bandwidth
  • Free SSL
  • Includes Email Accounts
  • Managed Hosting
View Siteground

$300/mo

($3600.00/annum)

  • 120 Disk Storage (GB)
  • Up to 1TB Bandwidth
  • Free SSL
  • Managed Hosting
View FastComet

$69.26/mo

($831.12/annum)

  • 160 Disk Storage (GB)
  • Host Multiple Sites
  • 3TB - 6TB Bandwidth
  • Free SSL
  • Includes Email Accounts
  • Free Domain
View KnownHost

$123.25/mo

($1479.00/annum)

  • 260 Disk Storage (GB)
  • Host Multiple Sites
  • 3TB - 6TB Bandwidth
View Just Host

$109.99/mo

($1319.88/annum)

  • 225 Disk Storage (GB)
  • Host Multiple Sites
  • Unlimited Bandwidth
  • Managed Hosting
View TMD Web Hosting

$19.99/mo

($239.88/annum)

  • Unlimited Storage
  • Host Multiple Sites
  • Unlimited Bandwidth
  • Free SSL
  • Includes Email Accounts
View InMotion Hosting

$39.99/mo

($479.88/annum)

  • 260 Disk Storage (GB)
  • Host Multiple Sites
  • Unlimited Bandwidth
  • Free SSL
  • Includes Email Accounts
View Vodien Web Hosting

$87.50/mo

($1050.00/annum)

  • 60 Disk Storage (GB)
  • Host Multiple Sites
  • Unlimited Bandwidth
  • Free SSL
  • Includes Email Accounts
View 20i

$507.43/mo

($6089.16/annum)

  • 640 Disk Storage (GB)
  • Host Multiple Sites
  • Unlimited Bandwidth
  • Free SSL
  • Includes Email Accounts
  • Free Domain
  • Managed Hosting
View eUKhost

$148.50/mo

($1782.00/annum)

  • 200 Disk Storage (GB)
  • Host Multiple Sites
  • Any Bandwidth
  • Free SSL
  • Includes Email Accounts
  • Free Domain
  • Managed Hosting
View Kinsta

$188.00/mo

($2250.00/annum)

  • 40 Disk Storage (GB)
  • Host Multiple Sites
  • 1TB - 3TB Bandwidth
  • Free SSL
  • Managed Hosting
View Nexcess

$1007.00/mo

($12084.00/annum)

  • 800 Disk Storage (GB)
  • Host Multiple Sites
  • 6TB - 10 TB Bandwidth
  • Free SSL
  • Includes Email Accounts
  • Managed Hosting
View Siteground

$400/mo

($4800.00/annum)

  • 160 Disk Storage (GB)
  • Up to 1TB Bandwidth
  • Free SSL
  • Managed Hosting
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Cloudways Hosting Performance

Cloudways provides hosting performance to blow your mind with an average uptime of 99.99%, minimizing service interruptions and providing high availability for your web sites. Average response time is approximately 400ms, thus allowing for a high speed and efficient browsing experience for the user.

With an average downtime of only 0.01%, Cloudways shows a very high robustness which makes it a great option for companies looking for stable and reactive cloud hosting services.

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Cloudways Security Features

Cloudways takes your website’s security seriously. They employ end-to-end encryption to protect your data while it is transmitted across the network and on storage devices. Specializing firewalls (i.e., placed at the server level) for filtering rogue traffic and hackers.

All hosting plans come with a free SSL certificate for confidentiality of private information. Bot-defense against brute force and DoS attacks is provided, as is two-factor login protection.

Cloudways also offers automatic backups on a multi datacenter basis, IP whitelisting for role based access control, and periodic security patching. With the help of sophisticated caching and SSD servers they guarantee that the [your site] is secure and fast.

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Cloudways Support Review

Cloudways reviews often highlight the availability of customer support via live chat, ticketing system, and a detailed knowledge base. Standard support is available 24/7 via live chat and tickets, as an initial and timely service for common questions. Cloudways provides Advanced and Premium support options that encompass among other things, increased response time, etc.

There are reports of positive experiences gained from the support team, including responsiveness and expertise. But, there are a few voices that are questioning the definition of support tiers and the cost of premium support options.

Generally speaking, Cloudways offers sufficiently robust customer assistance options (for which additional options are available for specifically demanding assistance) that are usually satisfactory.

Cloudways Support Features

Email Support

Email Support

Live Chat Support

Live Chat Support

Phone Support

Phone Support

Ticket Support

Ticket Support

Website Migration Support

Website Migration Support

Website Setup Support

Website Setup Support

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Cloudways Hosting Frequently Asked Questions

No, Cloudways does not offer built in email hosting or domain registration. However they do offer integrations like Rackspace for email hosting and you can register domains through third party providers.

Cloudways has a user friendly interface that’s easy to use for beginners but their beginner support is limited. While their support team is 24/7, it’s mostly live chat and tickets and advanced support will cost extra. So Cloudways is best for those who are comfortable learning as they go or have some experience with hosting platforms.

Cloudways connects you to major cloud infrastructure providers like AWS, Google Cloud, DigitalOcean, Vultr and Linode. This gives you flexible and scalable hosting solutions through a simple interface.

Yes, you can scale your server resources up or down without long term contracts. Vertical scaling is supported, you can increase server resources like CPU or RAM in just a few clicks, perfect for handling traffic spikes or rapid business growth.

Cloudways has free SSL, dedicated firewalls, IP whitelisting and automated daily backups. They also have DDoS and bot protection through Malcare, an extra layer of security for your website.

Cloudways has 24/7 support through live chat and tickets. They also offer premium support tiers for a fee which gives you direct access to senior experts. Standard support is good but beginners might need more hand holding which will require you to opt for advanced support options.

Cloudways has 24/7 support through live chat and tickets. They offer standard and premium support, premium support gives you direct access to senior experts for complex issues. The support team is responsive and knowledgeable so managing cloud hosting is easy even for non tech savvy users.

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